Email support
Questions about the app, IsoPal Pro, reminders, progress photos, exports, or your local data.
Email support@isopal.appSupport
Help with IsoPal.
Tell us what you expected, what happened, and which app version you are using. Please leave medical and treatment details out of support messages.
Privacy question
Read what stays local and what limited technical data is processed off device.
Read privacy detailsBefore you email
- Include your iOS or iPadOS version and IsoPal app version.
- Describe the screen and action that led to the problem.
- Say whether restarting the app changed the result.
- Do not attach treatment photos, prescriptions, medical records, or other sensitive health information.
Local data and recovery
IsoPal does not have an account or cloud database containing your logs and photos. Support cannot view or restore local treatment content. Deleting the app or using its delete-all-data control permanently removes that local information unless you exported it separately.
Medical questions
IsoPal support cannot interpret symptoms, recommend a dose, or make treatment decisions. Contact your prescriber, pharmacist, or another qualified healthcare professional for medical guidance. Seek urgent medical care when appropriate.